Claim up to 3× your tenancy deposit back
If your landlord or letting agent failed to protect your deposit correctly, you could be owed compensation.
No Win No Fee*
£3300 Average Refund**
Quick & easy check
Could you be owed compensation?
Thousands of tenants in England & Wales have had their deposits mishandled by landlords or letting agents.Never protected
Your landlord failed to put your deposit in an official scheme (DPS, TDS, or MyDeposits) within 30 days of receiving it.
Missing paperwork
You never received the scheme details and prescribed information, or what you got was incomplete or incorrect.
Incorrect renewals
Your tenancy was renewed or rolled into a periodic tenancy, but the deposit rules weren't followed properly.
How does it work?
Landlords and letting agents don't always follow the rules. We'll help you check if you're owed money and take action for you, No Win No Fee*.1. Check your deposit
Share a few basic details — when you rented, how much your deposit was, and who you paid it to. Takes less than 2 minutes, and you don't need to dig out any paperwork.
2. Check and claim
We'll check the official deposit schemes and look into whether everything was done properly. If we find your landlord or agent slipped up, we'll calculate how much you're owed.
3. Get compensation
Give us the green light and we'll take care of everything — paperwork, negotiations, the lot. Upon success, you get compensation minus our 35%+vat fees. Simple as that.
Frequently Asked Questions
Will this cost me anything if the claim loses?
No. We operate on a no-win-no-fee basis. If we don’t recover money for you, our success fee is £0.
Can I claim if I’ve already moved out?
Yes. Most claims can be brought up to 6 years after the breach or end of the tenancy in England & Wales.
What if my landlord protected the deposit, just late?
Late protection is still a breach. Courts can award 1–3× your deposit even if it was eventually protected or later returned.
Do I need documents?
Helpful, but not essential. We can request records from the deposit schemes and use emails, bank statements, and tenancy agreements to evidence your claim.
Will my landlord find out?
We won’t contact your landlord or agent without your permission.
Remember: your landlord had a legal obligation to protect your deposit correctly. This isn't about being difficult — it's about claiming what you're legally entitled to. Tenants have rights, and using them is completely normal and protected by law.
We'll guide you through every step and make sure you feel comfortable with the approach.
What if I had multiple tenancies or renewals?
Each tenancy (including certain renewals or when a tenancy rolls to periodic) can be its own claim. We’ll assess each one.
Do joint tenants each get compensation?
Where tenants are jointly named, compensation is typically shared between them. We’ll explain what that means for your situation.
My deposit was taken by the agent, not the landlord — does that matter?
Both landlords and agents have responsibilities. We’ll identify the correct party to claim against.Is this legal advice?
